How to Repair iTunes Unknown Errors

Restore iTunes to Normal

By Selena KomezUpdated on May 04, 2018

“I try to connect my phone to iTunes on the computer then I got the messages that prompt me ‘An unknown error occurred(13010)’. I am not sure what’s wrong with it. How to fix this issue?”

Some iOS users complained that they couldn’t open iTunes on computer and got some unknown iTunes errors for example 13010 issue, 0xE8000015 issue, error 4014/4013/4005. These issue usually caused by incomplete iTunes download or installation or virus infection. There are so many curses will lead to iTunes turns abnormal and then prompting you your iPhone can’t connect to iTunes as usual. But the good thing is, you can always find a way to fix the iTunes unknown errors. We’ve tested for times and gathered the best ways to fix iTunes errors, turn iTunes to normal, keep reading and have a try.

Fix iTunes Errors and Restore iTunes to Normal

One of most reliable options is using iTunesFix tool. It is one of the best tool that works perfectly with fixing all iTunes unknown errors and issues. It is a well-known repair tool for fixing 100+ iTunes errors without data loss during installing, connecting, restoring, backup with iTunes; clear iTunes to free up and boost your computer. The abnormal of iTunes states can be fix including “iTunes Could Not Connect to iPhone”, “iTunes Won’t Install/Update Issues”, “iTunes Could Not Backup/Restore”, etc,. What’s more, this program enables to manage iTunes Library on computer safely, uninstall iTunes completely.

How to Fix iTunes Unknown Errors

Step 1. Run Program on Computer
Run iTunesFix program on computer and it will auto-detect your iTunes.

Step 2. Choose the Repair Mode
If there is no issue of iTunes and its components, you will be in the home interface. Choose one of the repair modes.

itunesfix home page

If you want to repair iTunes connect/detect issues, click “Repair iTunes Connect Issues“.

repair itunes connect issues

If you want to solve any issues related to iTunes installation or updates, choose “Fix iTunes Install/Update Issues“.

fix itunes install update issues

If you want to fix any errors occurred when you try to back up or restore iPhone, click “Repair Backup/Restore Errors“.

repair backup restore errors

If you have no idea that the errors you want to get rid of belong to which kind of issues, just choose “Fix Other iTunes Problems“.

fix other itunes problems

Step 3. Repair Your iTunes to Normal
Click “Repair” and it will start to repair your iTunes. Please keep your internet stable during the repairing process.

repairing itunes