How to Fix “iTunes Could Not Backup/Restore” Issue

Return iTunes to Normal

By Selena KomezUpdated on May 04, 2018

“I try to use iTunes to backup my iPhone last night but fail. It prompt with the messages ‘iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone’. I can’t check the problem with iTunes. Anyone know what wrong with it? How to fix this error and return iTunes to normal?”

It is suggested for iOS users to backup iPhone/iPad/iPod device manually using iTunes on computer, which a the primary way to backup iOS device. Actually, backing up or restoring iOS device via iTunes should be an easy job. However, sometimes the iTunes syncing process may get some errors or just not compatible with your device. When this happen, iTunes will stop the sync process and prompt a messages for you, notice you iTunes can’t finish the job.

Recently, some people have complained that when backing up or restoring iPhone in iTunes, an error message pops out saying iTunes backup/restore is corrupt or not compatible. The causes of this error can be sync failure or iOS system incompatibility. Have you ever encountered a situation like this? This is an extremely frustrating issue and in this article we will show you how to deal with it, provides you a helpful way to fix “iTunes Could Not Backup/Restore” issue with easy steps.

Fix iTunes Issue and Return it to Normal

iTunesFix can be used to fix “iTunes Could Not Backup/Restore” issue without data loss and you don’t have to suffer from risks of losing data. In general, iTunesFix is designed for fix iTunes errors/issues and return it to normal, for example, fix “iTunes Could Not Connect to iPhone”, fix “iTunes Won’t Install/Update Issues” and other iTunes unknown errors. Additionally, it is an all-in-one program features with clear iTunes to free up and boost your computer, manage iTunes Library on computer safely, uninstall iTunes completely.

How to Repair “iTunes Could Not Backup/Restore” Issue

Step 1. Run Program on Computer
Firstly, run iTunesFix program on computer, after that, it will auto-detect your iTunes.

Step 2. Select the Repair Mode
If there is no issue of iTunes and its components, you will be in the home interface. Choose one of the repair modes.

itunesfix home page

If you want to fix iTunes can’t backup or restore issue, click “Repair Backup/Restore Errors“.

repair backup restore errors

Step 3. Fix iTunes to Normal
Lastly, click “Repair” and the program will start to repair your iTunes to normal. Please keep the internet stable until the repairing process is end.

repairing itunes