AT&T and T-Mobile Consider Stopping All Samsung Galaxy Note 7 Sales after phones caught fire

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Stopping Samsung Galaxy Note 7 Sales

By Selena KomezUpdated on October 10, 2016


AT&T halting Samsung Galaxy Note 7 sales
Samsung Galaxy Note 7 cell phone battery overheating and explosion scandal, the Samsung company the exchange the new Note 7 as Note 7s,and now the incident is the second round of fermentation. As the new replacement mobile phone also has problems, all four US mobile operators issued a recall order, allowing the replacement again. In addition AT & T is considering the permanent sale of this phone.

samsung Galaxy Note 7 explosion

AT&T halting Samsung Galaxy Note 7 sales following multiple fires

Two of America’s largest wireless providers suspended their replacement programs for the Samsung Galaxy Note 7 this weekend following reports of “safe” replacement phones igniting. In separate statements, AT&T and T-Mobile announced on Sunday that they would continue to accept Note 7s to be exchanged but would only replace them with other devices.

Samsung Note 7s have been recalled after phones caught fire

AT & T, Verizon, T-Mobile and Sprint announced on Friday that if the user gets a new replacement phone for Note 7 and is concerned about a recurring problem, it can be sent back to the carrier , Replacing a completely different smart phone.

Just two days ago, a new US consumer, Note 7 to replace the phone, the United States Southwest Airlines flight, there has been overheating of the battery burning problem. At present, the US Consumer Product Safety Commission has replaced the phone again to investigate the issue.

A Verizon spokeswoman said all Verizon customers worried about the security of their new phones could take them back and replace one of the other phones.

Sprint said that the replacement of other mobile phone for a certain period of time, that is, the official investigation to replace the problem of mobile phone battery during the period, the user can replace any retail stores are selling models.

Prior to the battery-explosion scandal, Samsung Electronics sold 2.5 million Note 7 handsets worldwide, including one million in the United States, and the US government agencies have issued a formal recall order. But the outside world did not think that the replacement of the new phone will still be a problem.

On Friday, the US Consumer Product Safety Commission said that in the investigation of new cell phone battery failure has not made new progress.

AT&T Said to Consider Stopping All Samsung Galaxy Note 7 Sales

Repeated failures, but also to the US mobile operators battered. According to Bloomberg News, AT & T is considering whether to completely stop selling Samsung Note 7 phones, which means that if there are other Note 7 battery failure occurred, AT & T will not continue to replace Note 7 phone, but a unified replacement to Other models of mobile phones.

AT & T is expected to make a decision on whether to permanently Stopping Samsung Note 7 Sales

AT & T is one of the largest US telecom operators. US media pointed out that if AT & T permanently discontinued Note 7, will cause a domino effect in the US market, other operators will be a permanent moratorium on the phone, which means that Samsung Electronics will be forced to withdraw in the US market this problematic product.

This is the most serious history of Samsung’s smart phone failure and recall events, Samsung products to the image of a huge blow. Alleged that the failure of the problem is the Samsung lithium battery suppliers in the production process there have been a rare process problems, and the original supplier is also a Samsung Group of brothers.

The recall will give Samsung Electronics a billion dollars in economic losses.

According to media reports, Samsung Electronics may be released ahead of the Galaxy S8 high-end flagship phone to save Note 7 caused by the passive situation. In accordance with the practice in previous years, Samsung will be released in the spring S series flagship machine, and in the autumn release Note series flagship mobile phone, Note series is mainly for the fall of Apple’s new mobile phone market.

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By Selena KomezUpdated on October 07, 2016


South Korea’s Samsung Electronics Company in the United States since the official recall of the Samsung Note7 mobile phone, many consumers have got the replacement of the same phone. However, an American man claims that the replacement of Note7 mobile phone in a plane on fire smoke, burn the floor plane.

U.S. Federal Aviation Administration, the U.S. Consumer Product Safety Commission to investigate the matter 5. It is worth noting that, according to a statement issued at the end of September China Samsung, replaced in the overseas market with the new Note7 mobile phone in the Chinese official sales of the state line version of “provide the same battery suppliers”.

note 7 burning again

Power Off still Smoke Fire

The “critical point” technology news website (TheVerge) quoted a spokesman for the American Southwest Airlines reported, the airline’s flight number 994 aircraft on the morning of 5 fire, the cause is a Samsung Note7 mobile phone smoke fire, but fortunately all the passengers and crew to evacuate, caused no casualties.

The plane was flying to Maryland from Kentucky, Baltimore and Louisville, the passengers, but has yet to take off when in danger. According to the passengers from Indiana, Brian Green recalled, he boarded the plane to comply with flight attendants that shut down power Samsung Note7 mobile phone, but suddenly smoke in her mobile phone.

Green immediately throw away the phone, and the phone continues to emit strong, gray green, violent smoke”. Crew emergency evacuation of passengers, arrangements for everyone to leave the aircraft. Green, a colleague also aboard the flight, after the machine had to return to the cabin to take personal belongings, the results saw the fire has been burning the phone to wear the carpet, the floor of the floor burned the aircraft.

American Broadcasting Company reported that the mobile phone explosion was not light, so that a fire team can not immediately identify the phone model. U.S. Federal Aviation Administration issued a statement later confirmed that a Samsung mobile phone triggered this fire, and revealed that the investigation is underway.

Is just the Same New Mobile Phone

Green accept the “critical point” website interview with reporters, he in September 21st replaced the new Samsung Note7 mobile phone from a shop owned Att Corporation, has since been using wireless charger for mobile phone charging.

Green’s wife Sara told the Reuters reporter, her husband received about half a month ago, the Samsung Corp sent a message to send Note7 mobile phone recall notice, so the replacement of a phone with the same.

The “critical point” website published a picture of Green’s mobile phone box. Photos show that there is a black box on the box logo, which means that the phone for the replacement of the new phone, is not yet to be recalled the old phone.

For the protection of privacy reasons, photos to the phone’s mobile devices international identification code (IMEI, that is, the phone’s unique identification number) to fight the mosaic. When the “critical point” website in the Samsung recall system to enter the identification code, the system pop-up message said, this phone does not need to recall.

In another photo,a large area burn out the mobile phone screen,but can see “Samsung”.

More than witnesses to the United States, “New York Times” confirmed that Green on the plane did close the phone. According to Green recall, this phone is on fire, the battery power is about 80%.

With the State Line Version of the Same Battery

China Samsung electronics company said in a statement in September 29th that the Chinese version of the Note7 mobile phone use is a product that needs to be recalled “completely different suppliers” from overseas. It is worth noting that, in the overseas market to replace the new Note7 phone is used with the state line version of the same supplier provided by the battery”.

China has undergone more than Samsung Note7 and Samsung mobile phone burning loss event, released in September 29th on the official website of the statement that “part of the problem of product testing results at present initially showed no signs of recovery, the internal battery burning loss…… The burning loss of the site is not in the battery area, the battery has not found a significant damage of the traces, the presumption of the external thermal shock caused by the phone burn”.

For 5 U.S. aircraft fire incident, Samsung said in a statement: before we get back to this phone, we can not confirm the incident involving a new Note7 phone. We are working with the relevant authorities and Southwest Airlines to retrieve the phone and find out the cause of the fire.”

Read more:

How to Backup Data before Recalling Samsung Galaxy Note 7

How to Backup and Restore Samsung Galaxy Note 7

How to Backup and Restore Contacts on Samsung Galaxy Note 7

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