By Selena KomezUpdated on October 07, 2016

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South Korea’s Samsung Electronics Company in the United States since the official recall of the Samsung Note7 mobile phone, many consumers have got the replacement of the same phone. However, an American man claims that the replacement of Note7 mobile phone in a plane on fire smoke, burn the floor plane.

U.S. Federal Aviation Administration, the U.S. Consumer Product Safety Commission to investigate the matter 5. It is worth noting that, according to a statement issued at the end of September China Samsung, replaced in the overseas market with the new Note7 mobile phone in the Chinese official sales of the state line version of “provide the same battery suppliers”.

Power Off still Smoke Fire

The “critical point” technology news website (TheVerge) quoted a spokesman for the American Southwest Airlines reported, the airline’s flight number 994 aircraft on the morning of 5 fire, the cause is a Samsung Note7 mobile phone smoke fire, but fortunately all the passengers and crew to evacuate, caused no casualties.

The plane was flying to Maryland from Kentucky, Baltimore and Louisville, the passengers, but has yet to take off when in danger. According to the passengers from Indiana, Brian Green recalled, he boarded the plane to comply with flight attendants that shut down power Samsung Note7 mobile phone, but suddenly smoke in her mobile phone.

Green immediately throw away the phone, and the phone continues to emit strong, gray green, violent smoke”. Crew emergency evacuation of passengers, arrangements for everyone to leave the aircraft. Green, a colleague also aboard the flight, after the machine had to return to the cabin to take personal belongings, the results saw the fire has been burning the phone to wear the carpet, the floor of the floor burned the aircraft.

American Broadcasting Company reported that the mobile phone explosion was not light, so that a fire team can not immediately identify the phone model. U.S. Federal Aviation Administration issued a statement later confirmed that a Samsung mobile phone triggered this fire, and revealed that the investigation is underway.

Is just the Same New Mobile Phone

Green accept the “critical point” website interview with reporters, he in September 21st replaced the new Samsung Note7 mobile phone from a shop owned Att Corporation, has since been using wireless charger for mobile phone charging.

Green’s wife Sara told the Reuters reporter, her husband received about half a month ago, the Samsung Corp sent a message to send Note7 mobile phone recall notice, so the replacement of a phone with the same.

The “critical point” website published a picture of Green’s mobile phone box. Photos show that there is a black box on the box logo, which means that the phone for the replacement of the new phone, is not yet to be recalled the old phone.

For the protection of privacy reasons, photos to the phone’s mobile devices international identification code (IMEI, that is, the phone’s unique identification number) to fight the mosaic. When the “critical point” website in the Samsung recall system to enter the identification code, the system pop-up message said, this phone does not need to recall.

In another photo,a large area burn out the mobile phone screen,but can see “Samsung”.

More than witnesses to the United States, “New York Times” confirmed that Green on the plane did close the phone. According to Green recall, this phone is on fire, the battery power is about 80%.

With the State Line Version of the Same Battery

China Samsung electronics company said in a statement in September 29th that the Chinese version of the Note7 mobile phone use is a product that needs to be recalled “completely different suppliers” from overseas. It is worth noting that, in the overseas market to replace the new Note7 phone is used with the state line version of the same supplier provided by the battery”.

China has undergone more than Samsung Note7 and Samsung mobile phone burning loss event, released in September 29th on the official website of the statement that “part of the problem of product testing results at present initially showed no signs of recovery, the internal battery burning loss…… The burning loss of the site is not in the battery area, the battery has not found a significant damage of the traces, the presumption of the external thermal shock caused by the phone burn”.

For 5 U.S. aircraft fire incident, Samsung said in a statement: before we get back to this phone, we can not confirm the incident involving a new Note7 phone. We are working with the relevant authorities and Southwest Airlines to retrieve the phone and find out the cause of the fire.”

Read more:

How to Backup Data before Recalling Samsung Galaxy Note 7

How to Backup and Restore Samsung Galaxy Note 7

How to Backup and Restore Contacts on Samsung Galaxy Note 7

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