By Selena KomezUpdated on October 25, 2016
Why are Samsung Galaxy S7 Edge phones exploding?
Samsung has already been forced to recall the Note 7 mobile device due to the exploding accident. The fault cause to a problem with the batteries, which caused the phone to overheat and in some cases burst into flames and leak dangerous chemicals.
American Daniel Ramirez was badly burned when his S7 Edge exploded in his pocket – prompting him to sue Samsung for £11,000.But the South Korean tech giant has say there aren’t any confirmed issues with the S7, and there are no plans to recall the device as there have only been a handful of incidents.
It is possible the explosion cases could have been caused by malfunctioning batteries – an issue which can be caused by using cheap charging cables.Replacing your charger cable with an unofficial alternative can cause damage to your phone’s battery – as often, the electricity supply they provide is unstable.
Note:It’s a problem you won’t be able to notice until it’s too late and your phone has overheated – so phone manufacturers recommend only using the charger that came in the box, or a reputable replacement.
Samsung is reportedly telling S7 owners their phones are safe because the Galaxy is confusing
Amid its full-scale recall of the Galaxy Note 7, Samsung is reportedly reminding owners of other devices with “7” in the name that their phones are still safe to use. A staff member for tech blog TechnoBuffalo reports receiving a push notification on a Galaxy S7, apparently from Samsung, that specifies that the phone “is not an affected device” and is not subject to recall. It’s not yet clear whether Galaxy S7 Edge owners are also receiving these messages, nor whether owners of older Samsung phones are getting them.
While the S7, the S7 Edge, and the Note 7 are all markedly different phones, the messages may come in handy for people who have heard about the spontaneously combustions and the subsequent recall, but only know they have “a Samsung Galaxy” phone. They may also go some way to repair Samsung’s brand reputation among its customers, which is likely to be tarnished by both the company’s failure to spot the Note 7 problems before bringing the phone to market, and the failure to fix it once devices were in consumer hands. The company’s finances have already taken a hit from the recall — Samsung decreased its expected profits by a third yesterday.
Conclusion:The big question at the moment is, how many explosions does it take before a manufacturer feels it necessary to carefully re-examine a smartphone it designed and had built? Thanks to heavy media attention, consumers are taking note (no pun intended). One survey shows that 40% of those who own a Samsung handset will never again to buy another Samsung smartphone.
Read More:
How to Backup & Restore Data on Samsung Galaxy S7
How to Backup Samsung Galaxy S7 Data to Computer with Samsung Kies
How to Transfer Samsung Data to iPhone 7
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