By Selena KomezUpdated on December 29, 2017
“I was playing the game on my Samsung phone, the phone screen was suddenly totally frozen up. Can’t restart it or do anything to move. What’s wrong with this frozen device? Can anyone help me fix it to normal? BTW, my phone is Galaxy S6. Thanks.”
Sometimes Samsung phones get frozen or get stuck on the loading screens out of our expection. It’s a common case with Android devices which was running and suddenly get into the abnormal state. When you are in this case, you may be facing to lose data from the frozen device. No matter your Samsung phone get frozen for any situations, you are able to fix your frozen device to normal, such as, Samsung stuck at black screen, Samsung stuck in Download Mode, Samsung suck in Samsung logo, Samsung stuck in loading screen, etc,. Let’s see below simple solution to fix the problem without losing any data on your device.
To unfreeze a Samsung Galaxy phone, you are recommended to try this Android Data Recovery – Broken Android Data Extraction. As its name, this program is used for fixing a frozen Android device to normal state without data loss and then restoring data from it with few simple steps. This amazing program allow to fix and recover data from black screen, water damaged, smashed screen, virus-infected or frozen Samsung device. It supports recovery of files including text messages, contacts, photos, videos, audio, WhatsApp data, documents, etc,. Support to all Samsung models like Samsung Galaxy S series, Samsung Galaxy Note series and Samsung Galaxy tablet.
Step 1. Run Program on the Computer
Download and install Broken Android Data Extraction on your computer with above link. Then the program will automatically launch when it is done. Choose “Broken Android Data Extraction” on the interface.
Step 2. Connect the Frozen Samsung to Computer
Connect your frozen Samsung Galaxy to the computer with a USB cable. For this frozen case, click “Start” on the right sight to begin the fixing process.
Step 3. Select the Broken Situation of Samsung
Choose the situation that your phone is facing with. Click “Next” to move on.
Step 4. Select the Model of Samsung
Make sure that you choose the correct information of your Samsung Galaxy phone including the device name and model. Then click “Confirm“.
Step 5. Download Recovery Package for Restoring Samsung
The program will download recovery package and then repair the broken Android system. After it is done, you can navigate to “Android Data Recovery” feature to access/scan or recover your Android data, including the deleted files.
Now the program is analyzing data and restoring Android system on Samsung device.
Step 6. Extract Data from Samsung Phone
Preview and mark the items you want to recover and click “Recover” to save them on your computer.
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