By Selena KomezUpdated on October 30, 2018
“My Samsung Galaxy S5 get frozen suddenly and I want to restore the contacts and photos from the phone. How can I do that?”-Sammi
You may find that your phone get frozen after the Android rooting or Android system update.And you tried to take out the battery and fit it again. But your phone didn’t work as well, either. Then you worried about the important data on your phone will get lost.If your Samsung phone get frozen for unknown reason, you may want to perform a factory reset to fix the device.Why your device get frozen,one of the most common reason that there is a problem with the Android installation,it could be something as bad data stuck in the Android system of frozen device.
Broken Android Data Recovery is able to download recovery package for Samsung and fix frozen Samsung to normal and restore files on frozen Samsung and frozen Android device freely.You can use it to extract your existing data from the frozen device,restore the deleted data from the frozen device as well.Various of data are supported,including contacts,SMS,photos,videos,call logs,notes,WhatsApp messages & attachments and so on.Moreover Android Data Restore help to recover data from Android after losing data under any circumstances:Android system update,Android system rooting,restore Android to factory reset,etc,.
Before starting the restoring task,you should download and install the Broken Android Data Recovery on your computer. Once it has completed scan, you fill find a button named with “Broken Android Data Extraction” which you need to click
Step 1.Connect Frozen Samsung to PC
Firstly,please connect the frozen Samsung phone to the computer.
Step 2.Choose the File Types to Restore
You now should select the files and the items you actually want to restore. The recovery option however includes contacts, text messages, photos, gallery, music, video and documents among others from Samsung phone.
Step 3.Select the Broken Type of your Samsung
You should select the frozen situation that match your device.
Step 4.Select the Phone Fault Type
The program will enter the interface as the screenshot shows.Please select a kind of problems that matches your Samsung state,for example,mobile phone black screen,stuck in the start screen or other.
Step 5.Enter Frozen Samsung into Download Mode
Follow the guide to enter Samsung to the Download mode: Power off the phone > Press the volume down + Home button + Power button > Press the volume up to enter download mode.
After that,your phone will enter “Download Mode” successfully.
Step 6.Restart Samsung Device
Android Data Recovery program will download the recovery package for restoring your frozen device,which helps you enable it back to the normal state.Seconds later,the frozen phone will restart as the normal one.Then you should check whether the device works or not.
Step 7.Restore Data from Samsung Phone
Since your phone is normal now,you can extract files from Samsung phone.Refer to the link.Then connect Samsung to the computer > enable USB debugging > scan Samsung data > preview and restore lost/existing files from Samsung.
Related Article:
How to Fix Bricked Samsung Device
How to Restore Data from Bricked Samsung
How to Recover Data from Broken Samsung Phone
How to Retrieve Lost Data from Broken Samsung Galaxy
How To Fix Samsung Galaxy Black Screen Problem
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