This year’s flagship phone Samsung Galaxy Note 7, the emergence of battery overheating, explosions and other failures, Samsung has become a major product scandals, the company has issued a recall order on the globe. According to foreign media news, Samsung Electronics Foreign ready to deliver safe and trouble-free Note 7 phones, the new phones will also make a mark in the box, etc., so that consumers feel comfortable buying.
Tips: Before recall your Samsung Galaxy Note 7,you should backup data from Samsung Galaxy Note 7 to computer,including contacts,text messages,call logs,Memo, music,apps,photos,videos,WhatsApp messages and more!
Read more: how to backup and restore your Android on computer
A week ago, Samsung Electronics, the global market for mobile phones Note 7 issued a recall order. The company said in lithium battery production process there is a rare error, which can cause the battery to overheat phenomenon.
According to the US technology news site TheVerge reports, Samsung is almost ready, retailers, operators and other partners, to deliver no new cell phone battery safety issues.
Within the next few weeks, the products have been recalled in the United States consumers or retailers, will have to get a new phone. And near the product barcode, Samsung Electronics will indicate a very prominent English letter “S”, indicates that the new lithium battery cell phone use is safe (S English word “Safe” the first letter).
In addition to this letter, in the vicinity of the bar code, there will be a “black box”, and previous delivery Note 7 phones phase difference.
It should be noted that, in the new Note 7 phone, the Samsung is just to replace the lithium battery, did not make any other changes to the configuration, design.
According to Bloomberg, Samsung Note 7 phone two weeks before the full sale so far has sold 2.5 million, while the global product recall Samsung will bring billions of dollars in economic losses. This is the most serious in recent years, Samsung Electronics product recalls.
According to reports, next week, Samsung Electronics will launch a mobile phone IMEI number of databases, Note 7 for all mobile phone users, you can enter your mobile IMEI number, see your phone whether the scope of the recall, if the replacement is already re-issued phone.
The user can position the bar code of the phone, find the IMEI number.
According to Samsung’s recall policy, all consumers buy the phone, you can buy in the first place, the replacement of a new, no safety problem Note 7 phones. In addition, the US mobile operators have also launched related refund policies.
In addition, consumers can also completely abandoned Note 7 phones, replace a Samsung Galaxy S7 early release or S7 Edge phones, two mobile phones can be saved difference as bonus points.
According to statistics, as of September 1, the country already broke Samsung mobile phone 35 Note 7 lithium battery overheating, explosion and other cases, which indicates that the problem is widespread and obvious need of emergency issued a recall order.
However, according to reports, Samsung recall orders in the United States, have not been official US consumer protection agency, which led some consumers do not understand the recall information. And in the past few days across the United States took place in at least two serious fire accident, a Cherokee jeep and a garage were burned, and the fire place has a mobile phone Note 7 (a place in the mobile phone charging state).
Consumers have said that after the event of fire, never buy any Samsung product.
According to the US CNN website reported recently, the United States, “Consumer Product Safety Commission,” and Samsung Electronics jointly issued a notice, urging all the Galaxy Note 7 mobile phone users, and quickly stop using the product. The committee said that consumers should be shut down as soon as possible, not to charge the phone operation.
However, through this committee official recall order (the US government) has not yet been announced, the agency said it is finalizing the details. Once the US government launch a recall order on the market behavior Note 7 will be illegal.
Also Thursday, the US Federal Aviation Administration also announced that passengers are advised not to use the phone in the cabin Note 7 to charge the phone or another phone also can not be stored in checked baggage.
Tips: Have purchased a Samsung Note 7 and want to transfer data to Galaxy Note 7?
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